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CliniLoom
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AI Safety

CliniLoom prepares the work.
Staff decide what happens next.

Our AI is a careful, source-linked assistant for clinic admin work. It drafts; it never finalizes. Every output is reviewable, every action is logged, and clinical concerns escalate to a clinician.

Human approval requiredSource-linked outputsClinical escalation rules

Our principles

CliniLoom prepares work

AI drafts intake summaries, triaged messages, prior auth packets, follow-ups, notes, and coding suggestions.

Staff approve actions

Nothing reaches a patient, payer, or chart without a named human approver in the right role.

Source references stay visible

Every draft cites the messages, documents, or fields it used so reviewers can verify in seconds.

Clinical escalation rules

Items flagged as clinical concerns are routed to a clinician with priority and tracked end-to-end.

Patient-facing drafts require approval

Outbound messages, letters, and reminders never auto-send. A reviewer signs off on every send.

Confidence and missing context indicators

Outputs carry a confidence score and explicitly call out missing context so reviewers know where to look.

Boundaries

What CliniLoom's AI does not do

  • Make diagnoses or final clinical determinations
  • Prescribe, refill, or approve medication actions
  • Auto-submit prior authorizations to payers
  • Auto-send patient communication on a schedule
  • Sign or finalize clinical documentation
  • Code or submit claims without human review
Review trail

Every output, every action, on the record

For each AI output, CliniLoom records the input context, the generated draft, source references, the reviewer's identity and role, the decision (approve / edit / reject / escalate), and the final sent or saved artifact. The audit trail is exportable and retained for the configured retention window.

Per-output audit

Inputs, draft, sources, reviewer, decision, final action.

Reviewer identity

User, role, and timestamp captured for each decision.

Versioned edits

Edits are tracked side-by-side with the AI draft.

CliniLoom's AI is not a medical device. It supports administrative and documentation workflows under clinical supervision. Clinical judgment always belongs to your providers. Customer data is not used to train CliniLoom machine learning models without explicit consent.

See AI safety in the product

In a 30-minute walkthrough we'll show you the review queue, source links, and escalation rules on real workflows.